Calibri

Calibri Privacy Policy

Quilqy Inc. d/b/a Calibri 2093 Philadelphia Pike #7144, Claymont, DE 19703

Last updated: 21 May 2026

1. About this Policy

This Privacy Policy explains how Quilqy Inc., a Delaware corporation doing business as Calibri ("Calibri", "we", "us", or "our"), collects, uses, shares, and protects personal information when you visit our website at getcalibri.com (the "Site") or use our services (together with the Site, the "Service").

Calibri is based in the United States. By using the Service, you understand that your information will be processed in the United States and other countries where we or our service providers operate.

If you have questions about this Policy or your personal information, contact us at oleg@funnelbakers.com.

2. Who is the Controller of Your Data

Quilqy Inc. d/b/a Calibri is the controller of personal information we collect about visitors to the Site and customers of the Service.

Where we process personal information on behalf of a customer (for example, when a customer uses the Service to send outbound communications to their own prospects), we act as a processor or service provider to that customer. In those cases, the customer is the controller of that personal information, and our handling of it is governed by our Data Processing Addendum.

3. Information We Collect

3.1 Information You Provide to Us

  • Account information: name, email address, company name, billing address, and similar information when you sign up for the Service or contact us.
  • Payment information: when you pay for the Service, your payment card information is collected and processed by Stripe. We receive a token and limited metadata (e.g., card brand, last four digits) but do not store full card details.
  • Service content: any data, copy, lists, credentials, brand assets, or other materials you provide for us to use in delivering the Service.
  • Communications: the content of messages you send to us by email, support form, chat, or other channels.

3.2 Information We Collect Automatically

When you visit the Site or use the Service, we may automatically collect:

  • Device and connection data: IP address, browser type, operating system, referring page, pages viewed, and timestamps.
  • Usage data: actions taken in the Service, features used, and similar telemetry.
  • Cookies and similar technologies: see Section 8 below.

3.3 Information from Third Parties

We may receive information about you from:

  • our analytics, advertising, and marketing service providers;
  • payment processors (e.g., Stripe);
  • platforms or integrations you connect to the Service (e.g., your CRM, email provider, or outreach tool);
  • publicly available sources.

We do not knowingly buy or sell personal information.

4. How We Use Your Information

We use personal information to:

  • provide, operate, maintain, and improve the Service;
  • create and manage your account, process payments, and send invoices and receipts;
  • communicate with you about your account, service updates, and customer support;
  • send marketing communications about Calibri (you can opt out at any time);
  • monitor for and prevent fraud, abuse, and security incidents;
  • comply with legal obligations and enforce our agreements;
  • analyze usage and improve the design, content, and performance of the Service.

5. Legal Bases for Processing (EU/UK Visitors)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal information on one or more of the following legal bases:

  • Contract: to provide the Service you have requested and meet our contractual obligations to you.
  • Legitimate interests: to operate, secure, and improve the Service; to communicate with customers about the Service; to prevent fraud and abuse; and to support our business operations, in each case where our interests are not overridden by your rights.
  • Consent: where required by law (for example, for certain marketing communications or cookies). You may withdraw consent at any time.
  • Legal obligation: to comply with applicable law.

6. How We Share Your Information

We share personal information in the following situations:

6.1 Service Providers (Sub-Processors)

We share personal information with vendors that help us run our business and deliver the Service, under contractual obligations to protect that information. Our current sub-processors include:

  • Stripe, Inc. — payment processing (United States)
  • Hetzner Online GmbH — application hosting and infrastructure (Germany)
  • Lovable AB — frontend application platform (Sweden)
  • GoDaddy.com, LLC — domain and related services (United States)
  • Google LLC — business email, document storage, and connectivity to customer mailboxes (United States / EEA)
  • Microsoft Corporation — connectivity to customer mailboxes (Microsoft 365 / Outlook) (United States / EEA)
  • Anthropic, PBC (Claude) — AI processing for deliverability analysis and recommendations (United States)
  • Calibri-operated infrastructure — internal data orchestration on servers located in Germany

6.2 Affiliates

We may share information with Quilqy Inc. affiliates and other brands operating under Quilqy Inc. (e.g., Funnel Bakers) for internal business administration.

6.3 Legal and Safety Disclosures

We may disclose personal information if we believe in good faith that it is necessary to:

  • comply with applicable law, regulation, legal process, or governmental request;
  • enforce our agreements, including investigation of potential violations;
  • detect, prevent, or address fraud, security, or technical issues;
  • protect the rights, property, or safety of Calibri, our customers, or the public.

6.4 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to the same protections set out in this Policy.

6.5 With Your Consent

We may share personal information for other purposes with your consent.

We do not sell personal information for monetary value.

7. International Data Transfers

Calibri is based in the United States. If you access the Service from outside the United States, your personal information will be transferred to, stored in, and processed in the United States.

For transfers of personal information from the European Economic Area, the United Kingdom, or Switzerland to countries that have not received an adequacy decision, we rely on the European Commission's Standard Contractual Clauses (and the UK International Data Transfer Addendum where applicable) as the transfer mechanism. A copy of the relevant safeguards is available on request at oleg@funnelbakers.com.

8. Cookies and Similar Technologies

We use cookies and similar technologies (pixels, web beacons, local storage) to:

  • keep you signed in;
  • remember preferences;
  • measure how the Site and Service are used;
  • support marketing and analytics.

You can manage cookies through your browser settings. Disabling certain cookies may affect functionality of the Site or Service.

9. Data Retention

We retain personal information for as long as needed to:

  • provide the Service to you;
  • comply with our legal, accounting, and tax obligations;
  • resolve disputes and enforce our agreements.

Typical retention periods:

  • Account and billing records: up to seven (7) years after account closure (for tax and accounting purposes under US law).
  • Service usage data: up to 24 months after collection.
  • Marketing data: until you unsubscribe or request deletion.
  • Backup copies: may persist in encrypted form for an additional limited period for business-continuity purposes.

When we no longer need personal information, we delete or anonymize it.

10. Security

We use commercially reasonable administrative, physical, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

To report a vulnerability, email oleg@funnelbakers.com.

11. Your Rights

11.1 EU/UK/Swiss Residents (GDPR / UK GDPR)

You have the right to:

  • access the personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal information;
  • restrict or object to certain processing;
  • request portability of your personal information;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with your local data protection authority.

11.2 California Residents (CCPA / CPRA)

If you are a California resident, you have the right to:

  • know what categories of personal information we collect, the sources, and the purposes;
  • access the specific pieces of personal information we hold about you;
  • request deletion of your personal information;
  • correct inaccurate personal information;
  • opt out of "sales" or "sharing" of personal information (we do not sell personal information, and we do not share it for cross-context behavioral advertising);
  • limit use of sensitive personal information (we do not use sensitive personal information for purposes that would trigger this right);
  • non-discrimination for exercising your rights.

11.3 How to Exercise Your Rights

Submit a request to oleg@funnelbakers.com with the words "Privacy Request" in the subject line. For your protection, we may take steps to verify your identity before responding. We will respond within the timeframes required by applicable law.

You may also designate an authorized agent to make a request on your behalf, subject to verification.

12. Children's Privacy

The Service is not directed to individuals under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 16, contact oleg@funnelbakers.com and we will take appropriate steps to delete it.

13. Third-Party Sites and Services

The Service may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any information to them.

14. Customer Testimonials

We may post customer testimonials on our website that contain personal information (such as a name, role, and company). We obtain consent before posting any testimonial that identifies a customer. To request removal, contact oleg@funnelbakers.com.

15. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the Site, and we will update the "Last updated" date above. Your continued use of the Service after the changes take effect constitutes acceptance of the revised Policy.

16. Contact Us

Quilqy Inc. d/b/a Calibri 2093 Philadelphia Pike #7144, Claymont, DE 19703 Privacy questions: oleg@funnelbakers.com Vulnerability reports: oleg@funnelbakers.com

Our Data Processing Addendum is available here.